Our Commitment To Our Dealers

"We will deliver to our Dealers and their customers on time, defect free and cost competitive products and services."

Our Mission

To be recognized as the premiere filing products company in the markets we serve.

We will achieve this by:

  • Providing unequaled service and support to our Dealers.
  • Providing the best quality products and services.
  • Becoming a preferred place to work for our associates.
  • Buying, selling, manufacturing and distributing by the most effective and efficient techniques available.
  • Dominating the filing systems market by establishing a strong presence in other strategic markets.

Our Purpose

The purpose of Smead Custom is to operate a profitable business to serve the long-term best interest of all our Dealers.

Our Values

We value our Dealers and will deliver superior service to our Dealers. We will accomplish this through outstanding performance, flexibility and hard work. We will maintain relationships with our Dealers based on mutual honesty and respect.

We value our associates and believe success will be achieved through teamwork and well-trained associates who are encouraged to grow and be innovative. We will provide our associates with a work environment which encourages communication, participation and respect. We are committed to continuous improvement in people, products and services.

We value the community and environment in which we live, operate and do business. Through involvement and support of community based efforts we will work to maintain living conditions which add to the quality of life experiences for all our people. Likewise, through energy conservation, recycling and by maintaining a pollution free operation, we will do our part to protect our environment for future generations.

We value our market position and our business. Therefore, we will maintain our competitive pricing by controlling costs at every turn, thereby providing greater profitability potential for our Dealers and our company.